We especially wanted you to know our relationship with the construction managaer during the complete process.
We immediately liked him from the beginning. We had visited one of their competitors before contacting them. The competitor was more interested in trying to tell us what they thought we needed, not what we wanted. Here, he was interested in what we wanted. He worked very hard to get us a design that we wanted.
He became a trusted confidant demonstrating the following guidelines:
• Honesty and Integrity
• Always courteous, always helpful
• A pleasure to work with
• Always prompt and professional in dealing with any issues.
• Strived to give us a quality product.
• During any of our anxiety, he was "Cool Hand Luke", he always resolved the situation.
• Although we had a contract, we always trusted him to do the right thing - he always did. (Hard to find this kind of quality in people these days)
• We consider him to be part of our extended family.
He is a wonderful asset to your company. We know under his leadership that you will continue to have a highly successful business.
